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Check eligibility to enroll at Senior TLC. To enroll, the participant must be 55 years of age or older, live safely in the community at the time of enrollment with Senior TLC services, and must live within our service area. Who We Serve At Senior TLC - Charlotte, we provide care and coverage to seniors who wish to remain in the community, and can do so safely, with assistance and support. To enroll at Senior TLC - Charlotte, you must meet the following requirements: 55 years of age or older. Live safely in the community at the time of enrollment with Senior TLC - Charlotte services. Must live within the Senior TLC - Charlotte service area: Cabarrus County – all zip codes Mecklenburg County - all zip codes Union County - all zip codes Stanly County - 28097, 28109, 28129, 28137, 28163 If your county is not listed above, click here to visit the National PACE Association and see if another program covers your residence! Send Us A Message H4714_Webpage-Service _11.14.25 last updated 11.14.25

Senior TLC provides safe and reliable transportation for seniors. Our drivers ensure participants get to doctors appointments, social activities, and more with care and comfort. Let us help you stay active and independent. Transportation Without the Hassle Stop missing your appointments because of transportation barriers! Senior TLC's door-to-door transportation is safe, reliable, and there are no yearly ride limits or additional costs. Why choose Senior TLC? No Insurance Limits We make sure you get to all your appointments, and our social centers, with absolutely no ride limits. Familiar Faces Our drivers at Senior TLC are highly trained and dedicated to making sure you make it to where you're going safely. They will get to know you, and your specific needs to ensure you have the best ride possible. Quality Care Senior TLC is rated 100% in Help and Assistance by our families. Stop putting your health on hold. Call us today and get the care that you deserve. Send Us A Message Sample Care Plan Elena, 76, has severe arthritis and is legally blind. She lives with her dog, Muffy. Senior TLC helps her by providing: In-home assistance with bathing, dressing, and house keeping services. Transportation to her specialist appointments Social activities and vision care at our center Prescriptions delivered to her home With Senior TLC's care, Elena continues to live in her home independently. The images and names used in the examples above do not depict Senior TLC participants. These care plans are examples of what a participant could receive with Senior TLC services. Get in touch today! Call 980-308-0858 Text 704-326-7550 TTY 800-735-2962 Email ConnnectForCare@SeniorTLC.org Visit Visit us at our social center in Charlotte, NC Send Us A Message First name* Last name* Phone* Email County of Residence* Cabarrus Mecklenburg Stanly Union Other Additional Details How did you hear about us? Submit Last Updated 07.07.2025

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Senior TLC provides in-home health care and support for seniors and aging adults with a variety of tasks like bathing, dressing, toileting, light housekeeping, meals, and so much more. Home Care & Assistance In-home support is essential to many aging adults, especially when facing memory loss or other health concerns, but it's often uncovered by traditional insurance companies, or it's too costly to pay out-of-pocket. At Senior TLC, our home care services and coordination are here to support you or your loved ones in daily life. We offer help with personal care, housekeeping, errands, and equipment —making everyday tasks easier and safer. Send Us A Message Home Care Assistance Includes: Personal Care and Hygiene Assistance Help with bathing, dressing, and grooming needs like hair care, shaving, skin care, and nail care Support with using the restroom or managing incontinence concerns Housekeeping Light housekeeping such as doing the dishes, sweeping, mopping, vacuuming, making the bed, changing the linens, and other laundry needs. Meals Help with preparing meals and feeding Reminders and Help with Errands Medication reminders Reminders to use cane, walker, etc. Help with errands like grocery shopping, paying bills, and getting to appointments Support with walking and transfers during outings Home Safety Equipment Along with providing personal care and support, Senior TLC can also supply a wide range of helpful equipment to make daily life easier and safer, including: Grab bars, ramps, and threshold supports Stove and doorknob safety covers Night lights and non-slip gripper socks Walkers, wheelchairs, and bedside commodes Incontinence supplies tailored to your needs With the right support, you can stay in the comfort of your own home while continuing your daily routine. We’re here to help you feel in control and confident each day. Why choose Senior TLC? No Insurance Negotiations We provide personal care, housekeeping services, and even nursing care, without any back-and-forth with insurances. Familiar Faces At Senior TLC, we have a low turn-over rate, so you will get to know and trust those coming to your home. Stop putting your health on hold. Call us today and get the care that you deserve. Reclaim Your Independence In-home support is care that may be needed to support aging adults experiencing health concerns or memory loss. We understand how important it is to feel safe, supported, and independent at home. We offer personalized home care services, including help with personal care, housekeeping, errands, and more – making everyday life a little easier and a lot safer. Personalized Care and Support at Home At Senior TLC, our home care services and coordination are here to support you and your loved ones in daily life. Personalization of our services starts with a visit from one of our experienced home care coordinators visiting you at your home to listen and learn what you are needing help with, providing recommendations to make your home environment safer, and reviewing with you based on your needs what can be provided for you. Sample Care Plan Elena, 76, has severe arthritis and is legally blind. She lives with her dog, Muffy. Senior TLC helps her by providing: In-home assistance with bathing, dressing, and house keeping services. Transportation to her specialist appointments Social activities and vision care at our center Prescriptions delivered to her home With Senior TLC's care, Elena continues to live in her home independently. The images and names used in the examples above do not depict Senior TLC participants. These care plans are examples of what a participant could receive with Senior TLC services. Get in touch today! Call 980-308-0858 Text 704-326-7550 TTY 800-735-2962 Email ConnnectForCare@SeniorTLC.org Visit Visit us at our social center in Charlotte, NC Send Us A Message First name* Last name* Phone* Email County of Residence* Cabarrus Mecklenburg Stanly Union Other Additional Details How did you hear about us? Submit H4714_Webpage-HomeCare _11.14.25 last updated 11.14.25

Get to know the caring team at Senior TLC! Our friendly staff is here to support seniors with kindness and respect. We are here to support you in every way that we can. Senior TLC provides in home care, medical care, social activities, and transportation for seniors. Our Senior TLC - Charlotte, NC Medical Providers To learn more about our primary care providers, click on their pictures below! Click here to see about me Dr. Vanessa Crerar DO, CMD Medical Director Click here to see about me Dr. Elspeth Clark DO Internal and Geriatric Medicine Physician Click here to see about me Gretha Banda MSN, FNP-BC Nurse Practitioner Click here to see about me James Moore FNP-C Nurse Practitioner Click here to see about me Chinwe Iheme AGNP-C, CDP Nurse Practitioner Click here to see about me Amanda Thomas ANPBC Nurse Practitioner Senior Leadership PACE has doctors, nurses, therapists, dieticians, pharmacists, social workers, personal care aides and activities staff who work as a team to help you stay at home and in the community. These teams are supported by experienced leaders who are dedicated to improving senior care. Cathy Kenzig Executive Director Heidi Goss RN Operations Director Lydia Alexander Director of Quality & Compliance Anne Witt MHA Director of Finance Leadership Jessica Leonhardt BSN, RN Quality & Compliance Manager Monica Washington Transportation Manager Theresa Platts RN Center Manager Cheryl Hicklin RN Home Care Agency Supervisor Rachel Jensen MBA Health Information Management Manager Joe Shotts OT, OTR/L Center Manager Lisa Nesbit RN, MSN, CDP, PAC-T Adult Day Health Center Program Director Holly Daniels OT Center Manager Terese Bookard LCSW Behavioral Health Lead Eduardo Quezada MHA Director of Community Education PACE Lead Jaqualine Pulliam MSW Center Manager India Robinson Administrative Executive Assistant Brittany Kearney MBA, MA, CDP, CPG Director of Enrollment & Community Outreach Phyllis Laffaye PTA Center Manager Michael Alexander PACE System Administrator Patrina Johnson MSW, LCSW-A, CDP Center Manager H4714_Webpage-Team _11.14.25 last updated 11.14.25

Senior TLC provides in-home health care and support for seniors and aging adults with a variety of tasks like bathing, dressing, toileting, light housekeeping, meals, and so much more. Home Care & Assistance In-home support is essential to many aging adults, but it's often uncovered by traditional insurance companies, or it's too costly to pay out-of-pocket. Why choose Senior TLC? No Insurance Negotiations We provide personal care, housekeeping services, and even nursing care, without any back-and-forth with insurances. Familiar Faces At Senior TLC, we have a low turn-over rate, so you will get to know and trust those coming to your home. Quality Care Senior TLC is rated 100% in Help and Assistance by our families. Stop putting your health on hold. Call us today and get the care that you deserve. Send Us A Message Sample Care Plan Elena, 76, has severe arthritis and is legally blind. She lives with her dog, Muffy. Senior TLC helps her by providing: In-home assistance with bathing, dressing, and house keeping services. Transportation to her specialist appointments Social activities and vision care at our center Prescriptions delivered to her home With Senior TLC's care, Elena continues to live in her home independently. The images and names used in the examples above do not depict Senior TLC participants. These care plans are examples of what a participant could receive with Senior TLC services. Get in touch today! Call 980-308-0858 Text 704-326-7550 TTY 800-735-2962 Email ConnnectForCare@SeniorTLC.org Visit Visit us at our social center in Charlotte, NC Send Us A Message First name* Last name* Phone* Email County of Residence* Cabarrus Mecklenburg Stanly Union Other Additional Details How did you hear about us? Submit Last Updated 07.07.2025

Senior TLC offers rewarding careers in healthcare and support services, competitive benefits, and a compassionate team environment. Explore opportunities to grow your career while providing exceptional care. Apply today! Senior TLC Careers Embark on a rewarding career in senior care with Senior TLC. Click the button below and join our team today View Openings & Apply Today! 1/23 Questions about applying? Call us today! 980-308-0858 TTY: 800-735-2962 Our Mission The Mission of Senior TLC is to encourage and support the quality of life of senior wishing to continue living in the community. Our Vision The Vision for Senior TLC is to be the preferred provider of individualized care for seniors in the communities we serve. Our Values We will demonstrate respect for our participants and team members. We will act with integrity . We will be accountable to our participants and team members. We will work towards achieving compatible goals with our participants and team members. We will demonstrate compassionate care for our participants and team members. H4714_Webpage-Careers _11.14.25 last updated 11.14.25

Discover how Senior TLC can help with senior and aging adult care needs. From adult day center to in-home care, transportation to specialized support, we prioritize your loved ones' well-being. Serving Cabarrus, Cleveland, Gaston, Lincoln, Mecklenburg, Rutherford, Stanly, and Union counties. Benefits & Coverage PACE Services include but are not limited to the following: On-Site Services Primary Care Care Coordination Nursing Care Physical Therapy Occupational Therapy Recreational Therapy Activities & Exercise Lunch Nutritional Counseling Social Services Prescriptions & Over-the-Counter Medications Medical Coverage 24/7, 365 days per year Transportation as needed Additional Services Adult Day Health Center Transportation In-Home Care Family/Caregiver Support Respite Care & Caregiver Education Mental Health Services Personal Care Services & Skilled Nursing Care Wheelchairs Walkers Oxygen Hospital Beds In-home Assistance Local Medical Specialists Included, but not limited to: Gynecology Cardiology Rheumatology Radiology Neurology Dental Audiology Optometry Podiatry Outpatient Services Lab Tests Inpatient Services (Hospital Care) Senior TLC Day Center Services Our adult day health center is open five days a week to provide a fun and friendly place where you’ll find medical, rehab and support services. You can take pleasure in meals with friends, enjoy social activities, and get the support you need to make life more fulfilling. Alternative Care Locations Senior TLC - Charlotte has partnered with Coltrane L.I.F.E and Gracious Living Adult Day and Health Care Center. If you are interested in Senior TLC, but do not want to give up your current services with Coltrane L.I.F.E. or Gracious Living, please call 704-887-3840 (TTY: 800-735-2962 ) for more information. If you are interested in receiving services through Senior TLC, but day center services through Coltrane L.I.F.E. or Gracious Living, due to proximity, please call 704-887-3840 (TTY: 800-735-2962 ). H4714_Webpage-Benefits _11.14.25 last updated 11.14.25

PACE is a Plan to Help You Remain Independent. PACE, (Program of All-inclusive Care for the Elderly), is a comprehensive health care program for seniors who have disabilities or health concerns and wish to remain in their home while receiving all needed medical and supportive services. PACE offers an entire continuum of care from medical services to medications, from nutritious meals to transportation – all personalized to meet your specific needs. PACE is a different kind of care. Senior TLC is proud to offer PACE services to our community. This model of health care has been in existence for over 40 years throughout the United States. The program focus is on prevention, wellness, and a commitment to enhance the quality of life of seniors and their families through care and support. H4714_Webpage-PACE_11.14.25 last updated 11.14.25

Contact Senior TLC to inquire about our senior care services. Let us provide the personalized care and support your loved ones need for a happy and fulfilling life. Make a Referral You can actually refer yourself! A referral can also be made by a family member, physician or other provider who is familiar with your condition. Call 980-308-0858 Text 704-326-7550 TTY 800-735-2962 Email ConnnectForCare@SeniorTLC.org Visit Visit us at our social center in Charlotte, NC Fax 704-227-7041 First name* Last name* Phone* Email County of Residence* Cabarrus Mecklenburg Stanly Union Other Additional Details How did you hear about us? Submit First name* Last name* Phone* Email County of Residence* Cabarrus Mecklenburg Stanly Union Other Additional Details How did you hear about us? Submit H4714_Webpage-Referrals _11.14.25 last updated 11.14.25

Discover how Senior TLC can help with senior and aging adult care needs. From adult day center to in-home care, transportation to specialized support, we prioritize your loved ones' well-being. Serving Cabarrus, Cleveland, Gaston, Lincoln, Mecklenburg, Rutherford, Stanly, and Union counties. Benefits & Coverage PACE Services include but are not limited to the following: On-Site Services Primary Care Care Coordination Nursing Care Physical Therapy Occupational Therapy Recreational Therapy Activities & Exercise Lunch Nutritional Counseling Social Services Prescriptions & Over-the-Counter Medications Medical Coverage 24/7, 365 days per year Transportation as needed Additional Services Adult Day Health Center Transportation In-Home Care Family/Caregiver Support Respite Care & Caregiver Education Mental Health Services Personal Care Services & Skilled Nursing Care Wheelchairs Walkers Oxygen Hospital Beds In-home Assistance Local Medical Specialists Included, but not limited to: Gynecology Cardiology Rheumatology Radiology Neurology Dental Audiology Optometry Podiatry Outpatient Services Lab Tests Inpatient Services (Hospital Care) Senior TLC Day Center Services Our adult day health center is open five days a week to provide a fun and friendly place where you’ll find medical, rehab and support services. You can take pleasure in meals with friends, enjoy social activities, and get the support you need to make life more fulfilling. Alternative Care Locations Senior TLC - Charlotte has partnered with Coltrane L.I.F.E and Gracious Living Adult Day and Health Care Center. If you are interested in Senior TLC, but do not want to give up your current services with Coltrane L.I.F.E. or Gracious Living, please call 704-887-3840 (TTY: 800-735-2962 ) for more information. If you are interested in receiving services through Senior TLC, but day center services through Coltrane L.I.F.E. or Gracious Living, due to proximity, please call 704-887-3840 (TTY: 800-735-2962 ). H4714_Webpage-Benefits _11.14.25 last updated 11.14.25

At each of our social centers, you are supported by a compassionate team that is committed to providing you with care that reflects your choices and decisions. You can participate in a wide variety of activities, enjoy lunch with friends, and even meet with your doctors, therapists, social workers and more. Social Centers & Activities At each of our social centers, you are supported by a compassionate team that is committed to providing you with care that reflects your choices and decisions. You can participate in a wide variety of activities, enjoy lunch with friends, and even meet with your doctors, therapists, social workers and more. Not sure yet? Let us schedule a trial day for you so that you can experience it for yourself. Schedule a Trial Day Send Us A Message Sample Care Plan Elena, 76, has severe arthritis and is legally blind. She lives with her dog, Muffy. Senior TLC helps her by providing: In-home assistance with bathing, dressing, and house keeping services. Transportation to her specialist appointments Social activities and vision care at our center Prescriptions delivered to her home With Senior TLC's care, Elena continues to live in her home independently. The images and names used in the examples above do not depict Senior TLC participants. These care plans are examples of what a participant could receive with Senior TLC services. Get in touch today! Call 980-308-0858 Text 704-326-7550 TTY 800-735-2962 Email ConnnectForCare@SeniorTLC.org Visit Visit us at our social center in Charlotte, NC Send Us A Message First name* Last name* Phone* Email County of Residence* Cabarrus Mecklenburg Stanly Union Other Additional Details How did you hear about us? Submit H4714_Webpage-Center _11.14.25 last updated 11.14.25